Refund policy

Due to the nature of our products, we do not accept returns. We only replace or refund products damaged during shipment if photographic proof of damage is submitted to STATE YOUR MOOD within 7 days of delivery. If an item arrives damaged, send an email to info@stateyourmood.com within 7 days of delivery and we will file a claim with the carrier. Once the claim has been processed and ruled in your favor, we will mail you a replacement item at no cost to you. Please note that replacements are approved at the sole discretion of the carrier used. All attempts will be made to replace your item with an identical or similar item. This means that we will make every attempt to match the color and/or variant of the item we are replacing. If an identical or similar item is not available, we reserve the right to offer you a choice between a non-identical replacement item of similar value or a credit on your account.

STATE YOUR MOOD is not responsible for damage that occurs due to weather, postal carrier handling, or which occurs after the postal carrier has delivered your package.